Law firms rarely run on one clean platform. Most operate a mix of case management, document management, time recording, billing, accounts, and compliance tools layered up over years. These are the systems we commonly modernise.
Case & matter management platforms
Often bespoke Access Legal or VB6 databases, heavily customised Proclaim, or ageing LEAP, Tikit, DPS/Pilgrim, Osprey Approach, Clio, Actionstep, PracticeEvolve, or SOS Legal installs that no longer receive meaningful updates.
Document management systems
Precedent libraries, client correspondence, and court bundles, often still file-server-based with no version control or matter-level permissions.
Client & matter accounting
Client ledger, office ledger, client money handling, and SRA Accounts Rules compliance, often reconciled through spreadsheets.
Conflict checks & new matter opening
NMO workflows where conflict searches, risk assessments, and engagement terms depend on manual checks across separate systems.
AML / KYC client onboarding
Identity verification, source-of-funds checks, and sanctions screening — frequently bolted on through third-party tools without a clean audit trail.
Completion & exchange workflows
Conveyancing and commercial property processes covering exchange, completion statements, undertakings, and post-completion submissions.
Court deadline & limitation tracking
Limitation dates, court filing deadlines, exchange and completion dates — often tracked in diaries, Outlook reminders, or spreadsheets one person maintains.
Client portal & secure document exchange
Tools for sharing sensitive legal documents with clients, where they exist at all — often replaced by email attachments in practice.
Integration layers
Connections between case management, accounts (Sage, Xero), Land Registry, HMRC, court filing, and third-party search providers — usually fragile and poorly documented.